Couponing as Self-Selection
Coupons make customers reveal their price sensitivity through effort. Discount hunters accept the search cost to reach a lower price, while less price-sensitive buyers preserve the seller’s higher margin by paying the listed amount.
The obstacle course around a coupon may be the point. A seller can offer the same product for 150 while making the most price-sensitive customers hunt through codes and conditions to get there.
E1Effort becomes the price of the lower price
A universal discount cuts revenue from everyone, including customers already willing to pay full price. A coupon creates two costs instead: money and effort. Customers who care strongly about saving money trade time and attention for the discount; customers who value convenience more skip the search and pay the posted price. That small inconvenience turns private willingness to pay into observable behaviour—a practical form of Price Discrimination without asking each buyer what they can afford.
E1The hoop must sort, not repel
This mechanism works only when the discount is worth pursuing for price-sensitive buyers and the full price remains acceptable to everyone else. If finding or redeeming the coupon becomes too difficult, the intended bargain hunters may abandon the purchase rather than identify themselves.
Price the redemption effort
Before chasing your next coupon, compare the cash saved with the minutes required to find, verify, and redeem it. Set a minimum saving per ten minutes of effort; if the offer falls below it, pay the listed price or walk away instead of donating your attention to the seller’s sorting mechanism.
Episodes that teach this
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Why We Pay More Than Others? Product Pricing Psychology | Future IQ
· explained at 8:50
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"make the cheapos jump through hoops... the people who wanted to buy at 150 will find all these coupons"